Why should we reduce waiting? (customers wait too long when they want to have services)

Keep in mind that these questions are from a business class. So somehow we should pretend that we are managers when we answer these questions.

Research question

1: Why should we reduce waiting? (customers wait too long when they want to have services)

2: Why operations should be flexible.

3: What is great about Autonomous Machines?

4: Location Incentive ( i didnt really understand this question, probably something about near-by sourcing etc..)

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