Program Development Case Study

Happy Valley Hospital is a community-based facility with 288 acute care beds, a twelve suite family-oriented birthing center, a forty four bed long-term care inpatient facility, and a fourteen bed inpatient rehabilitation unit. Happy Valley has a major competitor, GH, which has two hundred beds, a small cancer center, and a kidney dialysis unit.

Happy Valley’s director of internal medicine, along with the director of nursing for that department, are considering establishing a new hemodialysis service. GH has a small hemodialysis unit, but they do not have enough beds to properly accommodate the needs of this community.

The Happy Valley medical director has surveyed the six nephrologists with staff privileges at the hospital and has determined that all six agree that there is a need for more hemodialysis beds in the community. Moreover, these nephrologists all have staff privileges at both Happy Valley and GH and would prefer that the new beds be added to the GH unit. GH, however, has no plans to expand their unit for at least the next five years, and presently, new patients are being referred to a dialysis unit in another community thirty minutes south of Happy Valley Hospital. Those patients as well as their families find this alternative site and location to be unacceptable.

Based on your understanding of the above case, express your views on the following:

  • How should the medical director at Happy Valley try to convince patients now being referred to the dialysis unit thirty minutes to the south to switch their care to Happy Valley Hospital?
  • What steps should the Happy Valley medical director take to ensure that patients will get the proper care and facilities at the Happy Valley Hospital hemodialysis unit, when it is established?
  • Is the approach of GH for not having any expansion plans for the next five years for their unit justified, keeping in mind the interest of the community? Why or why not?
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Strategic objectives balanced scorecard

Write a 1,050- to 1,400-word strategic objectives summary. Include your balanced scorecard and its impact on all stakeholders, and the communication plan.

Identify key trends, assumptions, and risks in the context of your final business model.

Develop the strategic objectives for your new division of the existing business in a balanced scorecard format in the context of key trends, assumptions, and risks. The strategic objectives are measures of attaining your vision and mission. As you develop them, consider the vision, mission, and values for your business and the outcomes of your SWOT analysis and supply chain analysis.

Consider the following four quadrants of the balanced scorecard when developing your strategic objectives:

  • Shareholder Value or Financial Perspective, which includes strategic objectives in areas such as:
    • Market share
    • Revenues and costs
    • Profitability
    • Competitive position
  • Customer Value Perspective, which includes strategic objectives in areas such as:
    • Customer retention or turnover
    • Customer satisfaction
    • Customer value
  • Process or Internal Operations Perspective, which includes strategic objectives in areas such as:
    • Measure of process performance
    • Productivity or productivity improvement
    • Operations metrics
    • Impact of change on the organization
  • Learning and Growth (Employee) Perspective, which includes strategic objectives in areas such as:
    • Employee satisfaction
    • Employee turnover or retention
    • Level of organizational capability
    • Nature of organizational culture or climate
    • Technological innovation

Evaluate potential alternatives to the issues and/or opportunities identified in the SWOT Analysis paper and table you completed in Week 3.

Create at least three strategic objectives for each of the four balanced scorecard areas.  Base your solutions on a ranking of alternative solutions that includes the following:

  • Identify potential risks and mitigation plans
  • Analyze a stakeholder and include mitigation and contingency strategies.
  • Incorporate ethical implications

Develop a metric and target for each strategic objective using a balanced scorecard format.

  • Example: a strategic objective in the shareholder or financial perspective is to increase market share. A metric to actually measure this strategic objective of market share increase is, “The percentage of increase in market share.” The target is the specific number to be achieved in a particular time period. The target for the metric of “Increase market share” could be “Increase market share by 2% for each of the next 3 years” of an increase of 2% per year for 3 years.)

Outline a brief communication plan discussing how you will communicate the company’s strategic objectives that includes the following:

  • Define the purpose.
  • Define the audience.
  • Identify the channel(s) of communication and why you selected that channel.

Format paper consistent with APA guidelines.

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Creating a Use Case

  • Write a two to three (2-3) page paper in which you:

 

1.      Using Microsoft Visio or an open source alternative such as Dia, create a use case graphic rendering that shows all actors and all use cases for the RMO CSMS marketing subsystem. Note: The graphically depicted solution is not included in the required page length.

 

2.      Provide a narrative describing your diagram that includes:

 

1.      an overview of the diagram

 

2.      an analysis of the actors

 

3.      Use at least three (3) quality resources outside of the suggested resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

 

Your assignment must follow these formatting requirements:

 

·         Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

 

·         Include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

·         Include charts or diagrams created in Visio or an open source alternative such as Dia. The completed diagrams / charts must be imported into the Word document before the paper is submitted.

 

The specific course learning outcomes associated with this assignment are:

 

·         Identify system stakeholders and formulate their needs.

 

·         Create a use case based on relating functional requirements.

 

·         Use technology and information resources to research issues in systems analysis and design.

 

·         Write clearly and concisely about advanced systems analysis and design topics using proper writing mechanics and technical style conventions.

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Creating a Use Case

  • Write a two to three (2-3) page paper in which you:

 

1.      Using Microsoft Visio or an open source alternative such as Dia, create a use case graphic rendering that shows all actors and all use cases for the RMO CSMS marketing subsystem. Note: The graphically depicted solution is not included in the required page length.

 

2.      Provide a narrative describing your diagram that includes:

 

1.      an overview of the diagram

 

2.      an analysis of the actors

 

3.      Use at least three (3) quality resources outside of the suggested resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

 

Your assignment must follow these formatting requirements:

 

·         Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

 

·         Include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

·         Include charts or diagrams created in Visio or an open source alternative such as Dia. The completed diagrams / charts must be imported into the Word document before the paper is submitted.

 

The specific course learning outcomes associated with this assignment are:

 

·         Identify system stakeholders and formulate their needs.

 

·         Create a use case based on relating functional requirements.

 

·         Use technology and information resources to research issues in systems analysis and design.

 

·         Write clearly and concisely about advanced systems analysis and design topics using proper writing mechanics and technical style conventions.

 

 

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Victimology

Directions:  Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the “Assignment Format” page located on the Course Home page for specific format requirements.

 

 

Your textbook discusses the National Incident-Based Reporting System (NIBRS). 

 

  1. Briefly describe the NIBR.

 

  1. Describe two (2) advantages and two (2) disadvantages of the NIBR.

 

  1. What does the textbook say is “the great advantage” of the NIBRS data?

 

 

Grading Rubric

 

 

Please refer to the rubric on the following page for the grading criteria for this assignment.

 

 

Victimology

Directions:  Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the “Assignment Format” page located on the Course Home page for specific format requirements.

 

 

According to your textbook, proponents of victim compensation have philosophical bases for believing that the government has the obligation to provide victim compensation.

 

  1. Discuss two (2) of these reasons.

 

  1. Do you believe that the government has the obligation to provide victim compensation? Provide two (2) supporting facts to justify your position.
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Psychology as a Science

In this assignment you will design a study that could be used to answer one of the given research topics. DueWeek 1, Day 3. Complete your participation for this assignment by Week 1, Day 7.

Step 1: Select a Research Topic

Choose one possible research topic from the list below. You do not need to respond to the question posed in the research topic, simply use it to answer the study design questions that follow.

Research Topics:

  • Do yellow walls in hospital recovery rooms promote faster healing?
  • Does the activity level on discussion boards impact final grades in online classes?
  • Can music impact an individual’s mood?
  • Can a history of childhood trauma have impact on happiness as an adult?

Step 2: Design a Study

Now that you have chosen a research topic, answer each of the four questions below. Base your answers on your readings about psychological research methods.

Study Design Questions:

  • Would you choose to use an experimental method or a correlational method to study this topic?
  • Describe how you would carry out your study. In other words, state exactly what you would do in your study.
  • Do you anticipate any confounding variables or expectancy effects in your study? If yes, describe them. If no, explain why not.
  • Discuss how you would approach informed consent, risk/gain assessment, intentional deception, anddebriefing in your study.

Important Notes

  • You do not need to respond to the question posed in the research topic.
  • You do not need to provide any research or other background information about the topic. Simply design a study to explore the topic, and answer the four study design questions above.

Please be sure you address each study design question, using terms and concepts from your text. A good initial discussion response should be at least 150–250 words in length. In order to earn full credit for participation, you must respond to two or more classmates in a substantive manner before the end of the module.

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Preparing Reports and Proposals – Research

“Preparing Reports and Proposals – Research” Please respond to the following:

  • Locate a secondary source on EBSCOHost published in the past year that will help you explore the problem you have raised in your Justification Report. (Use the “Cite” tool on the EBSCOHost Website to copy and paste the APA Reference information into your response so that your classmates and instructor can see the source.) Next, explain why you chose this source, and determine how it will help you to evaluate your alternatives (i.e. possible solutions offered) and arrive at a recommendation for your employer.
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Elements of a Contract and Laws Governing Contracts

Suppose that the Fabulous Hotel hires you as head chef under a two-year employment contract. After two years, another hotel wants to hire you. However, in the original employment contract you signed with the Fabulous Hotel, the following paragraph appears:

 

“The below-signed agrees not to work as a chef for another hotel in the same metropolitan area for a period of two years after leaving our employ.”

 

  • Describe and analyze the FIVE elements of a contract that must exist for this agreement to be enforceable.
  • Explain why this contract is governed by common law or the Uniform Commercial Code (UCC).
  • Examine at least two circumstances in which this non-compete agreement would be unenforceable.

Submit a four- to five-page paper (not including title and reference pages). Your paper must be formatted according to APA style.

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Factors to consider when planning and setting up a new human resource information system.

What are the important considerations when planning and setting up a new HRIS? What are some of the important organization issues and technology considerations that relate to E-Selection? Use our text AND outside sources to support your response.

In your response, you are also required to find an article from our on-line library that talks about HRIS Implementation and setup. What did the article say and how did help you learn about new HRIS implementation? Post a link to the article here.

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Inflation and Government Economic Policies

Inflation is a measure of how prices have changed over time.  If prices are changing due to inflation, each dollar spent will buy less.

In order to answer the questions below, go to the following website:  http://www.bls.gov/cpi/

Questions:

  1.  What is inflation? What are the causes of inflation?  Is inflation desirable and what can be done to control inflation in a market economy?
  2. What is the Consumer Price Index (CPI)?  How has the CPI behaved since the year 2000?  What have been the causes of these changes? In your response, include a graph of the CPI for this period and cite your source.
  3. What is the Producer Price Index (PPI)?  How has the PPI behaved since the year 2000?  What have been the causes of these changes? In your response, include a graph of the PPI for this period and cite your source.
  4. What is the Consumer Expenditure Survey (CE)?  How has the Survey behaved since the year 2000?  What have been the causes of these changes? In your response, include a graph of the CE for this period and cite your source.
  5. What do the measures above tell us about consumer behavior?  Have incomes changed enough to offset the inflation since 2000?  What can we predict about future inflation?
  6. What are the implications of these measures for government economic policies?
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